This area covers the services associated with administration and outsourcing systems provided to our clients. We operate in a wide range of technologies: operating systems, databases, virtualization, backups, monitoring, networking and security.

The service model is mainly based on long-term contracts with monthly fixed quotas for running or outsourcing services which include a line of proactive and reactive services in the scope of action and with agreed response times. This is the core of this area, however additionally, technical projects are carried out (typically short/mid-term duration).

In these projects the scope, the delivery date and a closed project price are defined. Also included in this area there are existing contracts with other IT companies or end customers under the modality of ‘time and materials’ and 24/7 on call services are provided by first level consultants from this same domain.

This area represents the major revenue of the company with long-term clients, which has continued to increase since our beginnings.

Flexible implementation plans.

Partnership with the most important technological leaders.

High Skilled profesionals with experience in mantaining and improving critical environments

Services

IT Consultancy

  • Project Management
  • RFQs
  • Service Management
  • Delivery Management

 

IT Maintenance

  • On-going tasks
  • On-Call 24 x 7 x 365 service provide by guard
  • Support to external projects
  • On-Call Specialist Support

Technologies

The service catalog in this environment includes:

Servers
  • MS Windows Server
  • SuSE Enterprise Linux
  • Red Hat Enterprise Linux
  • CentOS
  • Ubuntu
  • OS/400
Databases
  • Oracle Database Server
  • MSSQL Server
  • MySQL Server
Virtualization
  • VMWare vSphere
  • Microsoft Hyper-V Server
  • Oracle Virtual Machine
Web servers
  • JBoss
  • Apache HTTP server
  • Wildfly
Networking
  • Cisco Switching
  • Cisco Wireless WLC
  • Unifi Wireless
  • Routing
  • Perimeter security
Monitoring and inventory
  • Pandora FMS
  • Manage Engine Tools
  • Alignia
Business Intelligence
  • QlikView Desktop
  • QlikView Server
  • QlikView Sense
  • Oracle EPM Hyperion Planning & Essbase
Interface & Scheduling
  • Visualcron Server
  • IBM MQSeries
  • HornetQ
  • Apache ActiveMQ